[Resolved] KTM Sportmotorcycle — irresponsible reply from service people

chezhiyan keller

from Teni, Tamil Nadu

Address:

Semmenjeri, OMR KTM showroom, Chennai, Kanchipuram, Tamil Nadu

I left my KTM Rc 200 for service in omr showroom near Sholinganallur. After that I met with an accident and I can't take the bike from service. Yesterday I called the showroom and informed them that I'll take my bike today. The response I got today is 'battery fault and the bike can't be started'. Again I bought a new battery and asked them to fit it and Chech since the last battery was the new one. He is telling that after searvice the bike is not started so far, so the battery life ended. Is that my problem? Waterwash also not done. While asked for water wash the reply I got is 'we won't do'. But yesterday while calling itself I informed them to do water wash. The supervisor telling me that do what you can!

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Jul 18, 2019

Complaint marked as Resolved

KTM Sportmotorcycle customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

KTM Sportmotorcycle Customer Care's response For effective resolution of the issues raised by you, kindly provide your details in link given below.

http://callcentermanagement.excelloncloud.com/complaintKTM.aspx

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Comments

Trishan shan

from Mumbai, Maharashtra

Hiii sir i have ktm duke 200 2014model bt its sound different then the new ktm duke 200 how to change old sound to new what part should replaced for that ????????