KTM Sportmotorcycle — No proper response from dealer and money not refunded fully

I’ve booked KTM 390 adventure(white) on Dec 3rd 2020 at KTM kompally dealership(S&S automotives). At the time of booking, the staff informed me that they will deliver the anywhere between 10-14 days as there is no availability of white colour. I didn’t hear from them for about 2 weeks and they didn’t even responded my calls as well. Upon continuous calling, they have somehow responded saying that there will be no bike deliveries for another 30 days as they’re not getting any bikes from the plant. I’ve got frustrated and cancelled my booking and requested them to refund the booking amount completely without any deductions as it’s not my problem if they can’t deliver the bike within the promised time. I’ve contacted another dealer and got the bike delivered just in 2 days. KTM buying experience is not the premium or satisfying experience as their bikes are. I’m completely not satisfied with the dealerships (especially KTM kompally). Now they have provided me the check of only rs 8000 against the booking amount of rs 10000. If the bike itself didn’t reached the showroom, why should I pay the cancellation charges? This is not at all acceptable and I would like to complain this to the consumer forum.
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