KTM Sportmotorcycle — not serviced bike

murtaza asgar bharmal

from Mysore, Karnataka

Address:

Bangalore, Karnataka, 560076

I had given my ktm 390 duke for 3rd service at banarghatta road bangalore on date[protected] at 10.06 am... I got a 1st call from ktm service center at 4. Pm and second call again at 5.30pm as bike is ready...
So i informed that i wont be able to come today as my office is around 14km so i will be coming tomorrow morning that is[protected]
I went at 11. Am and what i saw that the condition of the bike is as it is the way i had drooped when asked to manager he is casually replying only washing is pending please sit for 5 minutes it will be done..
I dont understand which service station first does all service and then wash bike in last... Then what is the use of chain lube if they are washing bike in last...
Vehicle number ka04jv6509
Mobile no [protected]

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Comments

amal091

from Neyyattinkara, Kerala

Please let me know if I can avail warranty on paint chipping on headlight. Nearest service centre is saying it's not possible. Please reply. The vehicle is still under warranty and I don't see a reason not to avail warranty. They are actually telling me to replace the whole headlight and to pay the whole amount for it. Which I find ridiculous.