KTM Sportmotorcycle — Parts

Address:Thrissur, Kerala, 680551

Hi,
I am Harry Stephen from Thrissur, kerala (India). I own a KTM RC200 and i like it. I met with a minor accident last december and my bike was in showroom for 20 days which had just 5 hour work on it.Thats not the problem. In January i met with an accident and i went to showroom on 30th and asked them to order the damaged parts because of my previous experience of their delayed work completion. After countless calls, many visits and a month, they told to submit the bike at the showroom on March 6th. And today its March 25th, the bike is still there untouched. I decided to write a complaint in the KTM site, and i found out i couldnt submit it as the site's got some bugs. And i contacted the toll free number and it was of no use, and now i guess this is the last option. What i am experiencing is a poor and low quality after-market services and totally disappointed in KTM. I wish you guys take action immedietly. Thank you

Desperately Helpless
Harry Stephen
Was this information helpful?
No (0)
Yes (0)
KTM Sportmotorcycle customer support has been notified about the posted complaint.
Mar 25, 2017
Updated by dirty harry
Contact [protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    KTM Sportmotorcycle
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    433
    Pending
    0
    Resolved
    57
    KTM Sportmotorcycle Phone
    +43 774 260 000
    KTM Sportmotorcycle Address
    Betriebsgebiet Süd, Stallhofnerstraße 3, A-5230, Mattighofen, Austria
    View all KTM Sportmotorcycle contact information