[Resolved] KTM Sportmotorcycle — service is not good of service center borivali

Priya Gosavi

from Delhi, Delhi

Address:

Plot no.121, Sec no. 1, Charkop, Mumbai City, Maharashtra, 400067

I have given my ktm rc 200 for some engine work in borivali service center.
I gave my bike to service center on 2nd or 3rd april 2019, & today's date is 23rd april 2019. Still they don't know what is happen to my bike. One person says that "your bike is ready will give you delivery tomorrow" as we went tomorrow they said, "we don't any thing, the part is required we have ordered but we have not received yet". I gone to center 5-6 times but no proper responses from there. Yesterday also i called them & went there personally but no responses from there.

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May 26, 2019

Complaint marked as Resolved

KTM Sportmotorcycle customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2019

KTM Sportmotorcycle Customer Care's response Dear Ms. Gosavi,

We are in receipt of your mail and noted the contents.

For effective resolution of the issues raised by you, kindly provide us your details in link given below.
http://callcentermanagement.excelloncloud.com/complaintKTM.aspx

Concern workshop service team will be in touch with you for issue resolution.

KTM India Team