KTM Sportmotorcycle — Spare parts replacement

Address:

2/414 ammans nagar near teachers colony nggo colony post Coimbatore

I brought KTM DUKE 200 on 26/11/2019
Km driven 26471 on my bike my mono shock absorber has been damaged oil seal breakdown. On today 09/02/2023 I went to my nearby showroom mettupalayam coimbatore they said it is not applicable for claim they said there is no any options for claim you need to pay for your new shock absorber by your own for that it is cost around 5200/- so kindly pls help me to get my replacement in claim REGISTRATION NO (TN38 CU 3978)
I got so frustration for purchasing a bike in KTM they not even response... Help me to fix this 🙏