[Resolved]  KUONI SOTC — Unreasonable Torture and Money Related Deceiving Attitude

Address: Chennai, Tamil Nadu

Myself along with family went to South Africa and Kenya tour, as a group tour from SOTC. While collecting money for the tour, they collected for Kenya Visa and a Tour manager cost. Later due to no reason they withdrew the tour manager. Cost is not reimbursed to us. They were not able to get us the Kenya visa and on arrival we bought. They have agreed to reimburse the visa fee. While we left the USD value of INR was Rs.62 per USD. All their collections in INR equivalent was much more than the market rate for buying foreign currency. Now, while claiming reimbursement for the Kenya Visa, they are giving us at Rs.56 per USD. It is absolutely a cheating. Also the tour was pathetic, the food they provided was substandard and many people have experienced food poisoning.