Kutchina / Bajoria Appliances Complaints & Reviews

I had bought boxes and chimney from the store of New Alipore outlet...jst after two months time the things started to come out and when a person came to fix it... named Soumen...broke the granite top!! I want a full compensation for my loss!! Its really abominable... this was not really expected... i hope the complaint comes into use... look into the matter asap!...

I have bought kutchina electric chimney which is under servicing period(AMC). I have booked a call for free servicing 30 days before and also given reminder for 3 times but unfortunately I did'nt get the service.Now I think in near future I will not buy any product from kutchina. M-[protected]...

From: S K Bhadra [UIPL] [mailto:[protected]@unimarkinternational.in] Sent: Monday, November 02, 2015 5:59 PM To: '[protected]@kutchina.com' Subject: eighth service dueon 06.10.15 of kuchina electric chimney. VOUGE S/S DEAR SIR, This is not a complaint but an intimation to you how your service center is working and harassing your customers. Hope you will take care to improve so that in future it does not repeat. My above kutchina chimney...

I bought a chimney Stanza SS 033/22/3873/22318045 on 23/05/15. . I have not got even the first service . (docket no-314915) I received a call about 6th oct, 15 that they come for servicing on 10th oct. The date was pre scheduled for a tour to assam and meghalaya so i request her to rescheduled the date. Till then i am waiting for their response....

I have purchased one ARC model Kutchina on 27/12/2011 with ID number[protected]. The same product is under AMC till now. Unfortunately the service of the AMC is bad turn to worst day by day. Initially the service engineer visited my house every quarterly but last 6(six) I have facing lot of problem due to callous attitude of the service provider. They must visit the customer house every quarterly without any break. Please take appropriate...

I am Hirakjyoti Pathak from Guwahati. [protected] is my registered number. i gave a complain to service my product on last month. that was my 1st servicing complain. But till date no one of your technician has come to visit my product. i feel tired to give you my complain on your call center. It is your responsibility for a customer? By the way I request you to handover my product and refund my money with double with in next week, another...

I bought a kitchen chimney from Khosla Electronics (Dalhousie). Just after 20 days run after installation I noticed that one fan was not running. On 08/10/2015 docket was booked to kutchina customer service. No response and service received from them after several knockings. On 15th I have a phonic conversation with Sarmistha Banerjee ([protected]) of Bajoria Appliances. Then I came to know that the chimney motor is totally defective and...

I have purchased one chimney ( customer code :[protected] on 21.05.2015 from Bajoria Appliances Pvt Ltd. Why selling the item the salesman told me I will get my free servicing from my residential area Berhampore. After four months when I needed service I call customer care but till today nobody came to service the chimney. Today when I contact local kutchina distributor he refuse to give me the free servicing because I have not purchased the...

Recently I have bought kutchina electric chimney which is under free servicing period. I have booked a call for free servicing 12 days before and also given reminder for 3 times but unfortunately I did'nt get the service.Now I think in near future I will not buy any product from kutchina....

I have ordered a kutchina modular kitchen from S&P KITCHEN AND HOME APPLIANCE located in KONNAGAR, Dist: Hooghly.They have made it worst, but taken full amount Rs 100000/-. Now when I am asking it to get it set right, they are not listening....

Sir, Milon Robidas came from Kutchina to service Dewdrops DLX water purifier on 9th Sept 2015, during service he broke one internal part of the purifier, he assured that he would replace the same within 3 or 4 days, but he did not do so, I called him, he replied that the part is not yet received from Guwahati by him today it is[protected], 12 days completed, he neither contacts me nor replaces the part. As a result of which I and my family...

I have Bought A product of Kutchina called R.O. Purika.After its first servicing the machine is not working properly.i.e. not producing water at all.I have lodge a complaint on 17 sep 2015 but it was unattended till now.i.e. 21 sep 2015.However they promise to do servicing in 48 hours.The docket no. of the complaint is[protected].They are misguiding the people everytime.No one is giving exact reason of this failure.Therefore I request you...

The undersigned purchased a hob three burner from your company through Bajoria Appliances (P) ltd HB3BG DLX[protected] dt.11.05.2014. During the warranty period itself good no of complaints had to be registered with the service deptt of the company and were attended. Immediately after expiry of warranty period two of its burners become non functional and service personnel giving a huge estimate for repair . It is very surprising that the...

Dear Sir/Madum,

Last year I've bought a 2 burner gas oven and a chimney from your Tinsukia(Assam) branch through your sales team member Mr.Ujjal Nandi. since then product has been working satisfactory . especially, no disturbance not yet get from your chimney but one minor complain got from your gas oven that one of the on-off switch outer cover has been broken, so I made a call to your sales & service person Mr....

My consumer id 13603499 invoice no 545 i have purchased 11 months back but service engineer come to my house & cannot solve the problem, he told me that one parts to be change several times i have lodged complain over phone to jorhat assam service centre but now they ae not receive my telephone. Now machine is out of order since last 1 month kindly change this machine immediately...

Hallo Sir/Madam,

I have bought a Kutchina chimney On 27TH July 2015 from Sodepur Kutchina center-AB Continental, west bengal; model- Smartec and the machine code number is[protected]. After installation we noticed that one of the oil collector is not working proper rather the oil is laying down from the machines body.We contacted the Sodepur center and after watching this, they changed the blower but still the problem...

Dear Sir, I, ms Swapna Nath, have done an AMC for my kitchen chimney on 22.9.12 for three years. the contract period is 22.07.12 to 21.07.15. details are as below: Name: Swapna Nath Address: 48, Narendra Banerjee Sarani, Konnagar, dist : Hoogly, West Bengal Dealer name: Kitchen Gallery address: 162c, Criper Road, 2nd floor, Knnagar, Hoogly, west Bengal contract form no.: 3618 Model name: Vogue all the 5 servicing have been done...

I am using a Kutchina chimney, Model Topaz ASTER Autoclean, it's been less than one year since we have purchased. The Unit now short circuits, we have checked our electrical connections and everything thing is fine. The issue is with the chimney. We are calling the local service center/the place from where we purchased the chimney but no one picks a call from past 1week, the service is very poor here. Please look into this ASAP. Please make...

28 th june. A mechanic named Mukul from Lokenath Kitchen Solution, Baghajatin came to repair in response to my call. He told us to replace valve & sign a contact of 5 years' A M C by paying Rs 9500/- for free replacement that I paid by cheque. Then he also took the motors & circuits for repair. He assured us to be completed the whole work within 15 days. Now it is going to be 52 days. Our little son suffering from smoke allergy . Colour...

I have bought a kuchina (opul) chimney in feb-2015 worth 11000 INR and it is under warranty for one year from the date of billing, My customer ID is11606876, i have requested to the company so many times for servicing of my chimney but even after a lots of communications i didn't get any positive response from the company, i am feeling cheated....