Kutchina / Bajoria Appliances Complaints & Reviews

Dear Sir/Madam, After many visit, demos and assurance given regarding Best Product and sales after service by Mr. Kuntal Das (Ph No-[protected]) Sales representative of BAJORIA APPLICANCES PVT LTD. Authorised Distributor of KUTCHINA’S Products and his after his strong assured given to us, we decide to at buy KUTCHINA’S AUTO CELAN CHIMNY on 17th April, 2015. On 17.04.2015 we purchase KUTCHINA AUTO CLEAN CHIMNY from BAJORIA...

I bought Kutchina Flora SS model(from Mumbai) anticipating we will get lifetime service as per they promised but forget about the service which is as worst as the product.The product performance was so inefficient that within 2months it did not work well at all. Its products are HIGHLY PATHETIC!!.. When the product stopped working completely, we called for their service which was RIDICULOUS!, they dint show up saying they require time to...

I bought a kutchina electric chimney one year back. The model is SMARTEC/SMARTEC SS. It was installed by BAJORIA APPLIANCES PVT. LTD. Recently I have had to repair it again continuously for the fourth time. I am not happy with quality of service that is being offered and with the quality of the products offered by kutchina. My name is Bhaben Baruah and I am from Guwahati. I would like it if you would take some necessary steps to ensure the...

Sub: Complaint related to Kutchina Modular Kitchen Order No 118 I have ordered on 14/9/2014, Kutchina Topaz HB 3BLDLX and modular kitchen (Order No 118) from Esser Marketing franchise(1191, Jessor Road, Kol-28). Payment of approx Rs 1, 45, 0000 was done as per the Kutchina Company rules. From the beginning of delivery of the product followed by installation I have been harassed by Esser Marketing in several ways. Many times Essser Marketing...

i like to inform that two of the servicing boys named sumanta barik and soumen nayak had broken my chimney housing.Firstly before Sumanta Barik came and turn on the machine it was sounding normal as others chimney machines.He opened the machine and started to do their job.I didnt know that he will break my machine housing and tl us that it was broken before.He went then another servicing boy came named Soumen Nayak.He came and pasted a tape...

We have got chimney and we are contacting for service which is due in january and they were teling we will Tell You, your servicing iS Over, servicing people not there so please come with answer my no is [protected] name bhanu Prasad !sri GayatrinaGar lbnaGar !hyderabad telangana...

I have purchased kutchina chimney and installed on22.09.2013 from Bajoria Appliances.as per service condition I was supposed to get 3 free servicing in 12 months.first 2 servicing was done at the initiation from the company itself.but for the last free servicing it did not happen within the warranty period and the company now informs that I will have to pay for the service for no fault of mine.It is responsibility of the comapany to give...

I have a kutI have a kutchina stanza chimney, that's many problems, I complained moreover, last complain no-pc3291214, pls sir help me...I have a kutchina stanza chimney, that's many problems, I complained moreover, last complain no-pc3291214, pls sir help me......

Dear sir, I have purchased one kuchina chimney model VOGUESS, but after installation nobody is coming for servicing. I shall be glad if you kindly send one servicing person for doing the same . Thanking you, Yours faithfully, [protected] DIPEN DEY CHOWURY 110/17 kumud ghosal road ariadaha kolkata-- 700057 mobile [protected]...

This is with regard to Annual maintenance contract of 3 years in the name of consumer Shefali Saha. Docket number was provided on Saturday as[protected]. Post that there was no show by service representatives. Calling on helpline numbers has been of no avail since it has fallen in deaf ears. Service quality is disastrous and why the consumer is being harassed without any reason is the question here....

Dear Sir, I have purchased a water purifier from M/s, Kutchina .After warranty period I have entered into contact for AMC .But, the company is not attending the machine.The machine is out of order since long back.My family consists of aged and children.I am facing serious problem.The matter has already been communicated to the company.. Anup Kumar Chakraborty, M- [protected]...

Please read details of my complaint against Kutchina (Florentine chimney) below: [protected]---- Dear Sir, The above mentioned complaint was given on 16th June. However, no servicing has been done as of today (21st Jun). We were informed that your service personnel would be coming down today and even after repeated calls no one has helped us out. In fact your service personnel has not answered our calls. Since you have...

The related hobbs is creating problem to us since its installation. Complained several times. Service people came but with no improvement. Moreover the hot plate in-built in the hobbs became out of order just after one year of installation. We had to repair it from Bajoria Appliances Pvt. Ltd. who is the authorised service provider for Kutchina. They changed the coil and charged Rs.3400/- on 27/11/13. Again from March 2014 (that...

I have bought a chimney from Kutchina, Model is Fieona on 18th August, I have bought it from the dealer Fibas Appliances, 8 Narendra Nagar, Dunlop, Kolkata-56, [protected], [protected], but after installation of the chimney in August, very next month I started facing problem of suction, immediately I have called to the customer care number, complaint no- DS/337/1013 for your reference, engineer came and committed problem resolved but just...

I purchased a kutchina auto clean chimney with machine code no C[protected]. And after installation of 1 day, its not working any-more. Complaint to your dealer and got there is no response form your dealer side neither form the service centre. Already lodged a complain over customer care and my ID is 11800317 with telephone no [protected]. Purchased it on 13th of july and installed it on 7th august and on 8th august , complaint placed...

I made an AMC with Kutchina for 3years on 25th August,2012 with ten free service agreement, but they do not provide any service mentioned in terms & conditions even in one year they provide only one service after 8months intimating them by phone...where as according to agreement I already get three free service...Now,kindly help me for getting some solution...

DEAR SIR,
I SRI JAYANTA BASAK OF 294 SWAMI VIVEKANANDA ROAD (3RD LANE) BIRATI, KOLKATA 700051 HAVE PURCHASED A KUCHINA (STANZA) CHIMNEY VIDE CODE NO C[protected] FROM A DEALER M/S EXCELLENT INDIA ON 06/03/13 ,VIDE INVOICE NO 1200.THE IST SERVICE WAS DUE ON 06/07/13 BUT I COULD NOT CONTACT WITH ANYBODY OF THEMSELVES AS THEIR PH NO WAS FOUND OFF DURING OFFICE HOURS ALSO. THE PDC (4 Nos.) WAS CLEARED AND NO OUTSTANDINGS.
br...

Subject: Re: LED lamps not working- waiting for ur reply please
From: "ASHOK KUMAR"<[protected]@rediffmail.com> Sat, 13 Jul '13 1:15p
To: "Customer care "<[protected]@kutchina.com>
Show full Headers | View blocked images
Dear Sir;

I wish to bring the following into your notice.
Today a service engineer visited my home to mantle the LED LAMP which...

My name is shreyashi chowdhury, i am a teacher. I have purchased a Kutchina chimney on the month of oct-2012 from khosla electronics behala branch. I tried phone repeatedly for free service. But it is a matter of great regret that they did not response and only one time came for servicing the product after a lot of request and i.e. after six months.
I think it is your duty to serve the product at the free of cost during its warranty...

I had purchased a kutchina vogue chimney last year. And I got very irregular service to that. Every time I had to call the sales person and still it was very uncertain if the servicing will be done or not. Now after the end of the warranty period of my chimney, the sales person came and requested us to go for a contract with them for servicing. We were horrified for our previous experience regarding servicing. but to our surprise, we got...