[Resolved]  Kutchina — Kutchina chimney oil collector fault

Address:Kolkata, West Bengal

Hallo Sir/Madam,

I have bought a Kutchina chimney On 27TH July 2015 from Sodepur Kutchina center-AB Continental, west bengal; model- Smartec and the machine code number is[protected]. After installation we noticed that one of the oil collector is not working proper rather the oil is laying down from the machines body.We contacted the Sodepur center and after watching this, they changed the blower but still the problem is arrising and continuing and no help from changing blower.We again and again contacted them but no proper response we are getting so i am writting this seeking help from you.Please do somthing to recover the problem or kindly change my machine.Thank You.
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Mar 30, 2018
Complaint marked as Resolved 
Verified Support
Feb 27, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hello Sima Biswas!

Please accept our sincere apologies for the inconvenience caused. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina
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