KyaZoonga.com — money deducted but no ticket confirmation for u-17 world cup

I booked 3 tickets for the semi final match in kolkata, 300 rupees have been deducted from my account and no ticket confirmation has been given and when i tried again yet again my money got deducted. Two times money has been deducted from my account without any ticket confirmation. Please look into the matter asap. I have mailed several times regarding this matter but no response.