[Resolved]  KyaZoonga.com — money debited from hdfc netbanking but tickets not received

Address:743122
Website:www.kyazoonga.com

This is to inform you that i was booking 4 tickets o[censored]17 world cup brazil vs england scheduled to take place on 25.10.17 at kolkata, but rs. 400 /- was debited from my hdfc account via netbanking.
Due to rush in your website the booking of the tickets were not shown and the transaction got declined and the money got debited. The details are mentioned below for your reference. Kindly refund my money at your earliest. The tickets are not showing in my mail id and as well as kyazoonga my order section.
The reference no. As per banking site is referred as[protected]. My mail id - kingshuk. [protected]@gmail.com; ph no.- [protected]
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Oct 26, 2017
Complaint marked as Resolved 
phone no-
Oct 24, 2017
Updated by kingshuk76
The entire failure happened on 23.10.17 around 23.32 hours ist. Details as per bank statement mentioned below-

23 Oct 2017 [protected]CCAKYAZOONGACOM [protected] 23 Oct 2017 400.00
Complaint comments 

Comments

Dear Customer,

I request you to share your account/customer Id and registered contact details with complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
kingshuk76's [Complaint's author] reply, Oct 24, 2017
HDFC ACCOUNT NO. 07121140000145
mobile- 9831084830

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