KyaZoonga.com — money deducted but ticket not confirmed yet

Hey i, kranti jyotiska, have purchased 4 tickets from ur site today of fifa under 17 semi final england vs brazil but my amount was deducted but no tickets confirmation came to me. Plz do needful... And confirm my tickets and as the match starts on 25 th october so i have only one day left for collecting my ticket from counter. So please arrange my ticket as u have already collected my money... Ref no. Igacfzoua6