KyaZoonga.com — non receiving of tickets but amount debited from my credit card

Website:

india2017wc.kyazoonga.com

On 23/10/2017 when i have purchasing ticket for semi-final between brazil vs england on wed, oct 25, 2017 at vivekananda yuba bharati krirangan, kolkata using your online ticket portal. The amount rupees 400 debited from my card on 23/10/2017 at 11:50 pm but no ticket has been issued to me.

Please issue me a ticket or refund my money rupees 400 that you have debited from my credit card as early as possible. Also i tried to call in your number but getting no response from you customer care.

Also i had experience poor quality of online ticket selling from you