KyaZoonga.com — no ticket received

Address:

South 24 Parganas, West Bengal, 700144

Hey,
It's abhijit pramanik here from kolkata. I have purchased 4 tickets for semi final match under 17 world cup which is held on wednesday (25/10/2017) at vivekananda yuvabhararti kriranagan, kolkata. At time of transaction the server was automatically fallen down and the amount has been debited from my account but i have not received any tickets of the match.
So please help me out from this situation. I want either tickets of this match or please return my money to my respective account. The details are follow:
[ecom-kyazo] baruipur on 23/10/2017 at 23.05.35. Iob
Amount debited: 400/-...