La Opala Complaints & Reviews

Whenever tea or coffee, cold drink the cup broke down in 2 pieces as if cut by a knife...

I bought a set of 6 teacups and saucers of the reputed brand La Opala. The next day when i poured hot tea into it, it gave a blunt sound and broke apart which left me amazed. La Opala is such a reputed brand to my knowledge, but such a mishap left me in dismay. Totally lost faith in its products!!!
Please look into the matter as soon as possible. Some pictures showing my broken cup are enclosed herewith....

La Opala bowl broke in microwave oven, but the bowl was said to be microwave safe. What to do ?...

Hi,

I have a gift order from Amazon for Laopala Quadra Bluemoon 29 piece set. Since it’s a gift I cannot return the product. I got damaged n chipped quarter plate n serving bowl. Please provide a replacement as I am a valuable customer....

Hi,
just 1week ago I bought cup set from shop and today I used it fast time, after filled with warm tea cup was broken...wrost quality...Please do the needful to replace this set. I have very faith on this brand but it's a very pathetic experience as a user. Please do the needful. For your understanding I have attached broken cup picture and bill...

I purchased 2 cup plate set on 01st Dec, 2020. One is trinty green and another is Silken charm. Opened trinty green for first use and 2 cup already broken into 2 pieces while pouring tea. Totally cheated by purchasing the product. I have a doubt that it is genuine product or not. I need replacement or refund for 2 cup plate set whatever possible....

Purchased cups saucers set n mugs set from Amit traders Ahmednagar Maharashtra. Out of One dozen mug set and half dozen Cup saucer, 6 mugs broke. N one cup cracked. Also saucers are of inferior quality. We made complaints to the Amit traders they said they are helpless and cannot help as company does not replace the damaged piece. Your quality control is of no use. They don't test the product before packing. Since few years the quality of...

Dear Sir/Madam,
Kindly inform you I was received a gift (Dinner Set - Model - Purple Haze) from my relatives.
Due to miss handling 4 nos. small bowls are broken at a time.
Now I want 4 nos. small bowls.
So, kindly request you Pl. suggest the further process to get 4 nos. small bowls....

I served sandwiches onto my la opala plate and it split into two (Within 10-15 seconds).
I request the company to look into the issue at the earliest as it was a heat resistant product from a very reliable and trusted brand....

I was really surprised and shocked when the diva by laopala bowl broke into two three pieces when i served hot pasta. Luckily no guests around so saved from embarrassment i have been using laopala products from many years and didn’t face any problem...

I used laopala bowl for reheating food in microwave. The bowl broke. it couldn't withstand the heat. When it is not microwave safe, why is it written as microwave safe. Strange that laopala is a top brand!...

We have purchased laopala coffee cups from d' mart, kandivali east mumbai online last week in 1st use pouring hot coffee suddenly it broke in to 2 pieces... Also note the bottom of other cups also not in shape after pouring coffee we fear it may also break.

Purchased on line from d mart on 6th august
Delivered on 10th august
Used on 15th august 1st time...

This is not the 1st time before also...

One cup out of 6, is broken during the first use, and also white coating also damaged, pleae refund or give a new product, also consider our mental shock, this will happened on infront of our guest, their cloths are also damaged, we are not expect this situation from Laopala, because we are still using laopala dinner set without any issue, i here with attached some snaps of the damaged cup...

Diva dinner set breaking when put in microwave even though it’s specifically says it’s microwave safe.
I just the bowl in the microwave with some room temperature dal, and it cracked....

The la opala microwave safe dinner plate, broke into two halves, while reheating food for approximately less than 2 minutes in microwave....

The the plate broke into two halves inside the microwave, while reheating food for approximately less than 2 minutes....

I have been a happy and satisfied customer of la opala. But unfortunately experienced a sad incident when served food in the diva dinner set. After plating the rice, the plate actually broke after 2 minutes of serving. I was petrified to see this. It was really hard to believe. It actually shook the faith and trust i had in the brand and invested in it blindly for couple of years.
Let's see what the company has to say in this... Hoping...

I had recently bought a cup set after using for 10 day one day while straining tea to the cup it broke off. This is i think poor quality and could not hold the temp. The photo of the crack will give you evident of the same. Request for replacement of the same. You have a good brand value and request you to please ensure prompt resolution of the same issue.
Srimanta
[protected]...

I bought laopala trinity green & white coffee cups from dmart psr (Hyderabad) moosapet in jan 25th 2020. Today for guests as soon as we pour hot coffee, in first use itself it broke into 2. This was very awkward & embarrassing. I bought it assuming a highly prestigious brand with lot of trust. But completely disappointed. Attaching pics. Can someone help on this?...

We purchased 27 pieces of dinner set from @home, central mall, vadodara on 14th october 2019. While using, one bowl placed in micro-oven cracked despite the claim of the company that crockery is micro-oven safe. The payment of rs 7166/- (Items included la opala dinner set, borosil glasses set and fruit baskets, etc.) was made through credit card xxxx xxxx xxxx xx36 to nilkamal ltd.@home gandhinagar ind....