Label Aishwaryrika — Fraud of rupees 3600, unprofessional behaviour

Website:shoplabelaishwaryrika.com

I purchased a suit set on 24th June, 2021. Till date I've no communication as to when will I receive the order. When I ask them for a refund, they tell me that they do not provide refunds. I've been pestering them for a month now, have sent them countless mails and DMs, but the only thing they keeping saying is "Ma'am your order will be dispatched this week". I've been hearing this for the last 5 weeks. On top of it they have the audacity to say that "atleast we're replying to you", now they've even stopped replying. It's sad how unprofessional a company could be. They're neither delivering the order nor processing a refund. I'm a student, and 3600 is a big amount for me. Request someone to please help me with this issue. I am attaching screenshots of their excuses. Just see how many times they have said the same thing.
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