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Lagah Exports Complaints & Reviews

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Updated: Nov 15, 2022
Complaints 7
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3
Unresolved
4
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Lagah Exports reviews & complaints(7)

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K
Komal Sunil Pise
Nov 15, 2022
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Address: Noida

I have booked rajasthan package from *logix destinationa tour agency which is travel partner of tripclap*. She suggested a three star hotel at the time of booking as per our requirement. They used to call me two-thrice a day before booking. Called me at 9:00 p.m. As per the telephonic communication and whats up message they said pay 30℅ package amount once you pay 30℅ we will give you vehicle details as well as hotel booking details next day. According to this I will pay Rs. 25200/- was sent on 11th October 2022 through Phone Pay. The next day she did not call me even once a day. After that since 12th October 2022 I have called them 100 times as well as emailed them.. but they did not pick up my single call nor reply to email. When I sent the cancellation email, the scamming female anamika picked up my call and spoke rudely to me. I requested her 100 times to transfer the call to the manager. But they did not transfer.Next day when I started posting the review she connect the call to the manager (I don't know for sure if the manager works in this company or not) the manager's name is Krishna. Who told me we will provide best service also I will appoint another service member for you and due to Diwali holiday rush I will send all details of booking between 27th to 31st October 2022. I have Called them more than 100 times on 1st November 2022 on the contact number provided on the website but not a single call was picked up or booking details were given.. I posted the review again on 1st November. After that they booked hotels for me which are very cheap quality and the manager/receptionist of the hotel does not know when the booking was made.When I tried to contact them regarding the refund of the booking amount, they sent me an email that related to the payment of the remaining amount. They are not changing the hotel or refunding my money and the cheating lady Anamika is explaining the terms and conditions to me. Which she did not remember while booking.also the important thing is that terms and conditions are not mentioned on Quatotion/brochure/leaflet.fraud lady anamika don't know her original name.fake company
Lagah Exports customer support has been notified about the posted complaint.
You have done a transaction with another company and wrongly complaint again us,
kindly remove these comments as we have nothing to do with traveling business.
Please contact the company you have a complaint with.
Thanks for your kind co-operation in advance.
Komal Sunil Pise's [Complaint's author] reply, Nov 15, 2022
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    A
    amankl
    Oct 5, 2021
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    I purchased i tips hair extensions from lagah last month and did not received beads with it. manager told me that beads are not included in the order and i must buy beads from amazon, i told him that i need it urgent and not have time to wait for installation, he was very responsive and send me beads extra again. Thanks, highly recommended
    Lagah Exports customer support has been notified about the posted complaint.
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      R
      Rosh2107
      from Ghumarwin, Himachal Pradesh
      Jan 15, 2021
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      Resolved

      Product not received

      Address: 104, Aggarwal Complex, Kirari, Suleman Nagar - New Delhi

      Order No: #7833777

      The order had been placed on the 24th of November 2020 and he payment was made successfully but the order has not been delivered yet and there is not update from the merchant...
      +1 photos
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      T
      Terry Holley
      Jun 10, 2019
      Resolved
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      I started purchasing my inventory from lagah exports when i first visited their factory in ludhiana in 2005 and pleased with the behavior of owner towards me even i was a very small buyer. i started with few pieces and now i am buying more than 20 kgs of raw hair every month for my online sales and for my 5 stores in states from lagah. I am basically from south africa and shifted to USA in 2010 and started my hair business. if you have any requirements for your store then can contact me at [protected]@gmail.com
      Jun 10, 2019
      Complaint marked as Resolved 
      sorry lagah, i was to give you 5 stars but dont know whats wrong with this website, it have put 1 star :(
      Lagah Exports customer support has been notified about the posted complaint.
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        B
        Beverly Houston
        Jan 11, 2014
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        You have my word ALL complaints will be taken down and followed by none in the future pertaining to this situation, as soon as I am made whole by my requested refund. Also the wig will be returned intact as given to me. In the mean time I will cease any further comments and let it be known to the Mayors wife your desire to settle this manner. I await resolve.
        Lagah Exports customer support has been notified about the posted complaint.
        Dear Beverly Houston,

        As we discussed we are still waiting for your positive step towards removing all the complaints you have posted against our company!
        Kindly understand our concern also as we co operated with you that we will issue you refund as you remove all these complaints and after receiving your refund you will send our hair back to us. But you are saying that you will remove the complaints only after receiving the refund is not ethical as we are having faith on you for our products and you are not co operating with us only for removing the complaints.
        And as far as contact your area mayor is concerned, please give us his email id and contact number and our people in US will contact him and explain everything theirselves.

        Kindly do the needful.

        regards!
        SK
        LAGAH EXPORTS - INDIA
        Dear Ms. Houston,

        Greetings!

        Our manager received call from your Mayor office and it was told to him that Mayor is not aware about all this and they have never discussed about our company.
        Mr. John Nicholson said us to send his communications details wit you to let him see what is happening.
        But you told us that Mr. Mayor is against us, and from his talk it seems as he is not aware about all these.
        Anyhow, we left all these things behind and again request you to remove all the posts to let us issue you refund within a week because our wig is with you from many days and as per our returns policy it is mandatory for the customer to send the hair back within 3 working days after receiving to let us issue the refund.
        If we do not sort out this issue within a week then it may be difficult for us to issue to refund or replacement.
        So kindly understand that our business is done according to policies and procedures and no one here can go against these.
        Rest you have written that we do not have factory and we are a small reseller, so you are most welcome to Indian and we will specially show you the factory and production so that you must be able to see how much production we have and how much employees our company is feeding.
        Waiting for your kind reply!

        Regards!
        SK
        LAGAH EXPORTS - INDIA
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          B
          Beverly Houston
          Jan 8, 2014
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          LAGAH EXPORTS IS HORRIBLE PLEASE DO NOT GIVE THEM YOUR MONEY. I ordered a 18" lace wig and a 20 and 22 inch double drawn weft. I paid over $680.00 for it, and he reassured me that it was the best. He sent me a 10" wig instead of 18" and it was soooo cheaply made the lace and this orange fabric they use has so much stretch, no structure and extremely flimsy it just rolled off your head. The double drawn was so dry and full of grey and may have started the inches I ordered but they cut 2" across the bottom so they can call it double drawn and both came two inches shorter than I ordered. I let him know I would let people know about his company (which I don't think he has, because it took three weeks for him to send, and it wasn't a special order) It's obvious he's lying about having a manufacturing companies. He sends away for it himself, but he's listed as a manufacture. At any rate he said he would just say I was another manufacturer trying to make his company look bad instead of improving there own quality. Other companies won't give you info about them because they don't want to get caught bad mouthing other companies, so I need you to know I am honest about the truth I have told you about LAGAH EXPORTS. I'm not trying to hide. My name is Beverly Houston, I am the owner of several Salons, and you can skype or find me on facebook using my name, also my number is[protected] to contact me. He says people lie on him but I am NO lier, I just don't think he should get away with taking peoples money, and if I can help others I will The first pic is the wig he sold me. Does it look like it is 18" which I paid $300.00 for. The second is one of my salons (I am a true business women) and the third is of me PLEASE feel free to contact me any time They are a horrible company and won't even give me a refund for the balance of 18" wig verses the 10" they sent me. He just blamed his employees. WHAT EMPLOYEES???? This man stays in business because he accuses people of lying. PLEAS JUST BE CAREFUL
          +3 photos
          Dear Ms. Houston,

          Greetings!

          Our manager received call from your Mayor office and it was told to him that Mayor is not aware about all this and they have never discussed about our company.
          Mr. John Nicholson said us to send his communications details wit you to let him see what is happening.
          But you told us that Mr. Mayor is against us, and from his talk it seems as he is not aware about all these.
          Anyhow, we left all these things behind and again request you to remove all the posts to let us issue you refund within a week because our wig is with you from many days and as per our returns policy it is mandatory for the customer to send the hair back within 3 working days after receiving to let us issue the refund.
          If we do not sort out this issue within a week then it may be difficult for us to issue to refund or replacement.
          So kindly understand that our business is done according to policies and procedures and no one here can go against these.
          Rest you have written that we do not have factory and we are a small reseller, so you are most welcome to Indian and we will specially show you the factory and production so that you must be able to see how much production we have and how much employees our company is feeding.
          Waiting for your kind reply!

          Regards!
          SK
          LAGAH EXPORTS - INDIA
          I received my order of 52 pieces after 10 days and my customers do not wait for this much time, yes krrish told me the processing time but i am little impatient :P, so far i am satisfied with the quality of hair i received and it have passed more than a month and received no complaint from my ladies.
          i am from south africa and i am buying from lagah hair since 2005 when i first time visited their factory in ludhiana. so far i am still buying lagah hair and my customers just love the hair quality. i can advice to buy only temple hair . best of luck.
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            S
            Smith0814
            Mar 22, 2012
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            Resolved

            LAGAH EXPORTS is very slow in there order process, hair is poor, and weft work in not good AT ALL , sheds, tangles YOU WILL LOOSE MONEY, AND CUSTOMERS SO PLEASE BEWARE! purchased hair in FEB 2012 spent 1700
            Aug 13, 2020
            Complaint marked as Resolved 
            Hello,

            Who are you ?
            I have checked the details of our sales in Feb and there was no order with value o[censored]SD 1700.
            Kindly tell us your contact details to let us resolve your problem if any.

            And kindly cross check our business website that are we are the same company you were dealing?
            Our business website is : http://lagahexports.com/

            Best Regards!
            SK ( Sr. manager )
            LAGAH EXPORTS - INDIA
            LAGAH EXPORTS IS HORRIBLE PLEASE DO NOT GIVE THEM YOUR MONEY. I ordered a 18" lace wig and a 20 and 22 inch double drawn weft. I paid over $680.00 for it, and he reassured me that it was the best. He sent me a 10" wig instead of 18" and it was soooo cheaply made the lace and this orange fabric they use has so much stretch, no structure and extremely flimsy it just rolled off your head. The double drawn was so dry and full of grey and may have started the inches I ordered but they cut 2" across the bottom so they can call it double drawn and both came two inches shorter than I ordered. I let him know I would let people know about his company (which I don't think he has, because it took three weeks for him to send, and it wasn't a special order) It's obvious he's lying about having a manufacturing companies. He sends away for it himself, but he's listed as a manufacture. At any rate he said he would just say I was another manufacturer trying to make his company look bad instead of improving there own quality. Other companies won't give you info about them because they don't want to get caught bad mouthing other companies, so I need you to know I am honest about the truth I have told you about LAGAH EXPORTS. I'm not trying to hide. My name is Beverly Houston, I am the owner of several Salons, and you can skype or find me on facebook using my name, also my number is[protected] to contact me. He says people lie on him but I am NO lier, I just don't think he should get away with taking peoples money, and if I can help others I will The first pic is the wig he sold me. Does it look like it is 18" which I paid $300.00 for. The second is one of my salons (I am a true business women) and the third is of me PLEASE feel free to contact me any time They are a horrible company and won't even give me a refund for the balance of 18" wig verses the 10" they sent me. He just blamed his employees. WHAT EMPLOYEES???? This man stays in business because he accuses people of lying. PLEAS JUST BE CAREFUL

            INDIAN HAIR - Comment #1917402 - Image #0
            INDIAN HAIR - Comment #1917402 - Image #1
            INDIAN HAIR - Comment #1917402 - Image #2
            Dear Ms. Houston,

            Greetings!

            Our manager received call from your Mayor office and it was told to him that Mayor is not aware about all this and they have never discussed about our company.
            Mr. John Nicholson said us to send his communications details wit you to let him see what is happening.
            But you told us that Mr. Mayor is against us, and from his talk it seems as he is not aware about all these.
            Anyhow, we left all these things behind and again request you to remove all the posts to let us issue you refund within a week because our wig is with you from many days and as per our returns policy it is mandatory for the customer to send the hair back within 3 working days after receiving to let us issue the refund.
            If we do not sort out this issue within a week then it may be difficult for us to issue to refund or replacement.
            So kindly understand that our business is done according to policies and procedures and no one here can go against these.
            Rest you have written that we do not have factory and we are a small reseller, so you are most welcome to Indian and we will specially show you the factory and production so that you must be able to see how much production we have and how much employees our company is feeding.
            Waiting for your kind reply!

            Regards!
            SK
            LAGAH EXPORTS - INDIA
            i am from south africa and i am buying from lagah hair since 2005 when i first time visited their factory in ludhiana. so far i am still buying lagah hair and my customers just love the hair quality. i can advice to buy only temple hair . best of luck.
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