[Resolved]  Lakme — duplicate eyeconic kajals are sold in the market

Hello,

I want to bring this to your notice that there are duplicate lakme eyeconic kajals sold in the market. I bought one too. The person was selling it on the road and told he will give for just Rs 150 though on the packet mrp was Rs180.

After checking it at home I got to know that it is duplicate as the spelling of 'cool ' was 'coll ' on the cover. Also, I tried to put it in my eyes but it was not working as if I was applying a colorless pencil.. 🙁

I felt the need to inform lakme customer care about this as this will lead to a bad name and loss for the company .

Hope there will be some action against it.
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Oct 21, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2018
Lakme Customer Care's response
Dear Tinknit,

We apologize for the inconvenience caused due to Lakme Eyeconic Kajal

Request you to write us at lever.[protected]@unilever.com which would help us assist you better.

We look forward to hear from you shortly.

Yours Sincerely,

Sukanya Poojary
Levercare
Hindustan Unilever Limited
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