[Resolved]  Lakme — fake call

Hello lakme team,
Today i got a call from on the behalf of lakme fashion week. He was telling his name sameer malhotra (Mobile number [protected]. He got my no from a friend's reference. He told me that i have won few lakme products, one manish malhotra saree and other branded products. All will be without any charge. He said there is a promotional policy going on, in which selected candidate will be given free products. He started from very simple questions about cosmetics but then he shifted to very personal questions like body measurements, home address for delivery and other personal things. Dear lakme team this is very wrong to enquire about anyone's personal information on company name.. You guys plz take action against this person..
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May 26, 2020
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2020
Lakme Customer Care's response
Dear Akansha,

Thank you for reaching out to us.

Please accept our sincere apologies for the inconvenience caused.

To help us assist you further, we request you to contact us on our toll free number[protected].

Due to COVID-19 pandemic, our business hours are from Monday to Friday between 9am - 6pm.

Our advisors will be happy to assist you.

Your Sincerely,

Pooja Sarkar
Levercare Expert
Hindustan Unilever Limited
Complaint comments 

Comments

I visited the Lakme Salon at Barasat ( West Bengal) yesterday to try the full face peel off service from Sutapa Di but all i got at the end was multiple burn marks on my face. I never have had a single spot on my face. Now i can't even go out with this face. She has destroyed my face. Why such unprofessional staff's? Kindly look into the matter!

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