[Resolved]  Lakme — I am complaining about a hair treatment done from lakme salon

I did a qod which was anti frizz treatment for hair from lakme powai branch which they said will last for 5-6 months and which was very expensive one but the treatment dint even last for one month. I visited their branch to show them the hair effect has faded away but they sent me back saying the hair stylist was not available. Also i sent photos of the hair to the hair stylist who did my treatment but he didn’t revert back since then. Days have passed but i dint get any call from them or even that stylist. I am demanding my money to be refunded because i dun want to waste my time again on that useless treatment.
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Sep 11, 2019
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2019
Lakme Customer Care's response
Dear Poonam,

Thank you for reaching out to us.

To help us assist you further regarding Lamke Salon, we request you to contact us on[protected] or email at care.[protected]@unilever.com.

Our advisors will be happy to assist you.

Yours Sincerely,

Pooja Sarkar
Levercare Expert
Hindustan Unilever Limited
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