[Resolved] Lakme — I need my money back

Vaishali26

from Delhi, Delhi

Address:

New Delhi, Delhi, 110003

I purchased the lakme absolute white intense concealer2 days back. The product does absolutely nothing!.
Applying the product made no difference at all.
So applying it or not is one and the same thing!.
I want my money back as i'm nor suppose to keep anything which is of no use! Absolutely useless product.
I don't wish to keep the product so would request you to please provide me with a refund and a pick up or a drop for your product. I've been using lakme for a very long time now but this was not expected from your product range at all.
Kindly revert asap. This is highly disappointing!

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Oct 20, 2018

Complaint marked as Resolved

Lakme customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Lakme Customer Care's response Dear Vaishali,

We apologize for the inconvenience caused due to Lakme absolute white intense concealer.

Request you to write us at lever.[protected]@unilever.com which would help us assist you better.

We look forward to hear from you shortly.

Yours Sincerely,

Sukanya Poojary
Levercare
Hindustan Unilever Limited