[Resolved]  Lakme — lakme absolute mascara

Respected sir/madam,
I purchased lakme absolute mascara from the lakme outlet in my city. I was told that it is smudge proof and waterproof believing on your company people i purchased that however it was quite expensive. But when i used it, it was not at all as per their words it is not waterproof. I being regular lakme customer am very disappointed the company is fooling their regular customers. I will take very strict action against the company as it is fooling the customers and wasting their money.
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Feb 19, 2019
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2019
Lakme Customer Care's response
Dear Ms. Adeeba,

We apologize for the inconvenience caused due to Lakme

Request you to write us at (lever.[protected]@unilever.com )which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[protected] between 9 AM - 9 PM, 7 days a week.

Yours Sincerely,

Sagar Hiremath
Levercare Expert
Hindustan Unilever Limited
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