[Resolved]  Lakme — lakme sun expert uv lotion

Address:Mumbai 400099,post box 14760,LeverCare, Mumbai City, Maharashtra
Website:[email protected]

I ordered lakme sunscreen online 4-5days ago and it arrived in just two days next day i applied it on my face and next before stepping out for office.in the afternoon itself my face, eyes and neck started to itch and in the evening my whole face swelled and next day morning i was looking horrible. I had to take a leave since i was looking like an alien and i didn't want to go to work with that face. Applied ice and washed my face multiple times with water still no luck so had to consult a doctor next day and had to spend a fortune. Please don't use this product especially if you have sensitive skin.
Was this information helpful?
No (0)
Yes (0)
May 28, 2019
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2019
Lakme Customer Care's response
Dear Prabhawati,

We apologize for the inconvenience caused due to Lakme product.

Request you to write us at (lever.[protected]@unilever.com )which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[protected] between 9 AM - 9 PM, 7 days a week.

Your Sincerely,

Pooja Sarkar
Levercare Expert
Hindustan Unilever Limited
Complaint comments 

Comments

Pathetic product and not satisfied with the response.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lakme
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    523
    Pending
    0
    Resolved
    323
    Lakme Phone
    1-800-1022221
    1-800-228080
    Lakme Address
    PO Box No 1470, Mumbai, Maharashtra, India - 400099
    View all Lakme contact information