[Resolved]  Lakme — No color has come in my hair

Address:Chennai- OMR branch

Hello lakme,
I live in chennai. I took hair color which was ombre and streaks (10 streaks) hair color service from chennai omr branch. But after paying 5000 rs, color did not come at all. It’s been more than 2 weeks, i am chasing them to color again, they promised to do the color again as a refund/compensate but everytime they give some kind of excuses when i go there - like person not available, color not available, or we dont have time or salon is closed. I m living very far from the salon and its very tough to come again and again in this covid situation and omr chennai branch is makeing me fool. The manager talks very sweetly and make fool... I want color my hair again
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Aug 11, 2021
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2020
Lakme Customer Care's response
Dear Sender,

Thank you for reaching out to us.

To help us assist you further regarding Lamke Salon, we request you to contact us on[protected] or email at care.[protected]@unilever.com.

Our advisors will be happy to assist you.

Your Sincerely,

Nishi Nair
Levercare Expert
Hindustan Unilever Limited
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