Lakme — people and the way they talk

Hello,
I went to one of your salons at ameerpet, hyderabad, and booked an appointment well in advance for a full waxing.. Ar first the systems didn't work and the place smelt like a died rat sitting in there.. Anyway after not a long wait they asked me which wax i would want and said chocolate for full (Covering hands, legs and peel of[censored]nderarms) then the other lady whoever the heck she was comes and says it's only for students, i mean where was it written? Nobody knows, why wouldn't they do it nobody knows.. They said we can't do it without a student card.. I said sure i'll leave and with no concern and with the attitude 'i don't give a ###' they left and i walked out.. Expected a little more than this may be from a salon like lakme however my mistake cause it sucks anyways