[Resolved]  Lakme — Product not delivered

Address:A202, Silvernest chs, manpada rd, near sbi, behind pratap jewellers

I had received a package of order number 207710 instead of my order which is 207701. I have complained about it and my complaint I'd is 36898843. An agent picked up my wrong order but after that no feedback from your end. I have been repeatedly contacting your helpline number but not getting any help as to when will I get my product back.Please get back to me as soon as possible
Subhashree
Was this information helpful?
No (0)
Yes (1)
Sep 16, 2021
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2021
Lakme Customer Care's response
Dear Subhashree,

Thank you for reaching out to us.

Please accept our sincere apologies for the inconvenience caused.

Rest assured we will connect with you with proper resolution.

Stay Safe!

Warm Regards,

Maria Shepherd
Levercare Expert
We're here for you - www.hul.co.in/contact/
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lakme
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    523
    Pending
    0
    Resolved
    323
    Lakme Phone
    1-800-1022221
    1-800-228080
    Lakme Address
    PO Box No 1470, Mumbai, Maharashtra, India - 400099
    View all Lakme contact information