[Resolved] Lakme — qod hair treatment @ bangalore - lakme westside commercial street

Sanjanashet

from Bengaluru, Karnataka

Address:

101, 1st floor, 121 The estate Building, Dickenson road, 560042

Hi, i had got a qod hair treatment done on 19/07/19 by paying rs 8000/-. They assured me it would last for an year. But the treatment didn't even last for two weeks. On enquiring back they asked me to come for hair spa by again paying rs 1800/-. It's unfair they just want to do business by cheating customers to only charge extra money. I want this corrected by atleast doing it again for no additional cost and assure me the result for one year. Else refund my money and other costs.

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Sep 21, 2019

Complaint marked as Resolved

Lakme customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2019

Lakme Customer Care's response Dear Ms. Sanjana,

We regret the inconvenience caused.

To help us assist you further regarding Lamke Salon, we request you to contact us on[protected] or email at care.[protected]@unilever.com.

Our advisors will be happy to assist you.

Yours Sincerely,

Shruthi Donthula
Levercare Expert
Hindustan Unilever Limited

Verified Support

Aug 20, 2019

Lakme Customer Care's response Dear Sanjana,

Thank you for reaching out to us.

To help us assist you further regarding Lamke Salon, we request you to contact us on[protected] or email at care.[protected]@unilever.com.

Our advisors will be happy to assist you.

Your Sincerely,

Shruthi Donthula
Levercare Expert
Hindustan Unilever Limited