[Resolved] Lakme — smoothening and global hair colour | |||
Highly disappointed by final result of smoothning and global colouring. My smoothning effect have vanished completely. Colour is also not satisfactory. Hair has became visibly dull and dry. My complete payment of 10k has gone to vein. No support from lakme salon season mall pune. They raised their hand saying now nothing cant be done.. To keep a straight look i should not tie my hairs. This is really unprofessional behaviour. How can u charge someone and spoil the hair and look of a person and relax. I expect a call back from expert and permanent solution to my hair. Was this information helpful? | |||
Dec 12, 2019 Complaint marked as Resolved Lakme customer support has been notified about the posted complaint. Verified Support Nov 11, 2019 Lakme Customer Care's response Dear Vandana, Thank you for reaching out to us. We apologize for the inconvenience caused due to Lakme Salon. Request you to write us at care.[protected]@unilever.com which would help us assist you better. Alternatively, you can connect with us on toll free number[protected] between 10 AM - 7 PM, 7 days a week. We look forward to hear from you shortly. Your Sincerely, Nishi Nair Levercare Expert Hindustan Unilever Limited | |||
 1 Comment | |||
Comments
This is regarding an staff Named Mira of Lakme salon anisha bad, she don’t have any soft skills and manners to speak to the customer, she told me who the hell you are to ask me about products used .
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
64%
Complaints
523
Pending
0
Resolved
323
View all 523 Lakme reviews & complaints
View all Lakme contact information