[Resolved] Lakme — there is a huge difference in the price of products at offline store and lakme india online store

Kajal Singla

Address:

New Delhi, Delhi, 110075

Hi. I have bought few lakme products from newu store at pacific mall subhash nagar new delhi on 31st dec2017. All the products were sold at mrp price as i was told that currently lakme does not have any discounts or offers.

After coming back home, i checked same prices on lakmeindia online store and there was flat 30% discount on all the products (Atleast the products which i bought).

I'm attaching the screenshots of prices of all the products on lakmeindia online site and the actual bill of the store from where i bought.

Note:the products are still sealer. I have not opened them

+6 photos

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Oct 19, 2018

Complaint marked as Resolved

Lakme customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

Lakme Customer Care's response Dear Kajal,

We apologize for the inconvenience caused due to Lakme price difference at offline and online store.

Request you to write us at lever.[protected]@unilever.com which would help us assist you better.

We look forward to hear from you shortly.

Yours Sincerely,

Sukanya Poojary
Levercare
Hindustan Unilever Limited