Reliance Prepaid Communication — Customer care people abusing while talking

Address:	A Block, 2nd Floor, Reliance Communications Limited DAKC, Kopar Khairane, Navi Mumbai – 400 710, Hyderabad, Andhra Pradesh
Website:	www.rcom.co.in

I mistakenly done wrong recharge and called customer care to know what exactly happend... and CC person tranfered the call to his supervisor for extra help as i got the information from the first guy only... but the sr person was not at all talking actively on call, he was responding reluctantly... when i raised my voice that plese be active here m paying money for this call... he started talking roughly and abused me... he was using very local language in Telugu n hurted me by his language and words....the way they spoke was not at all professional... why these ppl are selected for support and help industry when they dont even know the meaning of polite....

i seriously want to take an action against that person, he dint even told his name on call....

let me know what actions i can take and how to proceed...

this happend on 10 Jun,2013 IST (11.20pm to 11.40pm)...


regards
Sreevidya.R ([protected])