| Address: | Chennai, Tamil Nadu, 600116 | | Website: | www.homecentre.in/?gclid=Cj0KCQjw08XeBRC0ARIsAP_gaQBTWMtf-wNBGkZJ6wlmPBkKmYWZXmankesG4nbRvC2wLN3B0TO |
This is in reference to the sofa set that i bought from home centre in the month of june.
Invoice # : [protected]
Invoice date : 2/6/18
Product with issue : alaska arden grey 3 seater / 1 seater
It is bought to our notice that the sofa is staining even when slight water is dropped. Instead of drying of clearly, the sofa is staining with a slight orange color.
We have raised a complaint with customer care service. They came and checked and took the photograph for reviewing. One of the guys told us that the staining is caused because the sponge inside.
After reviewing our case, they informed us that it’s our fault that water is spilt and due to that reason, the staining had occurred and yeah they would not replace the product.
Even though we didn’t get a water resistant sofa set from home centre, water cannot cause staining like this.
Request you to provide us a replacement for the one and three seater sofa set where the staining has occurred.
Please feel free to contact me on the following number. Expecting a reply at the earliest.
Anju thomas : [protected] / [protected] Was this information helpful? | 
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