Landmark Insurance Brokers / Policyboss.com — renewal of car insurance

Website:Registered Office

Your executive by name pramod dev approached me for getting my grand i10 hyundai car insurance which was due on 11th september, 2017. He sent one of his assistance to collect the cheque and i completed all the formalities well in advance as per his direction. He promised me cash back of rs1000 and same could be deducted and rest to be paid through cheque. I did the same thing. He sent me soft copy of insurance that was taken from tata aig on 15th. I have received a verification call from agent in landmark and she confirmed that verification was successful. Later when i checked my bank account was debited with cheque amount and same day the cheque was reversed to my account. The narration of the reversal mentioned as "alternation of cheque". I tried to contact pramod dev to check with him. He did not respond. I tried so many times but all my efforts were waste. I dropped him a message also but not response from him. Finally, i checked with tata ait customer care and found that policy was cancelled due to check dishonor. The cancellation was never informed me by pramod dev or tata aig. Now my policy is in expiry status.
I was using my car with soft copy of the policy assuming, i will get a hardcopy soon. When i heard that policy was cancelled, i was shocked. More shocked when i just imagined that if something went wrong, when i was driving assuming that my policy is renewed, who would have been responsible for this irresponsibility. Is it what such big companies providing the customer service. I request all my financial burden due to expiry. I will suit a file against all of these companies for mental tension that i got and additional financial charges, if this is issue is not set up
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Landmark Insurance Brokers / PolicyBoss.com customer support has been notified about the posted complaint.
Sep 25, 2017
Updated by babuchandr
this case is related to Bengalore branch. Pramod is from bengalore.
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    Landmark Insurance Brokers / PolicyBoss.com Phone
    +91 22 2492 4545
    Landmark Insurance Brokers / PolicyBoss.com Address
    1187/22, 4th Floor, Venkatesh Meher, Ghole Road, Pune, Maharashtra, India - 411005
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