Lapinoz — Order not delivered

Address:Lapinoz, Madinaguda , Hyderabad
Website:lapinozpizza.in

We have ordered pizza worth 871 rupees on Saturday 30th July [protected]@ 9.15 PM from madinaguda, Hyderabad branch since it is raining. Unfortunately, after waiting for an hour we did not receive any order when we enquired about it via phone they told us the order is ready but they were unable to deliver it since they got an issue with delivery partner. Which they are not supposed to accept order in first place when they got this problem.
We told them we cannot come to store if they cannot deliver it they need to cancel the order and refund our money. They agreed with this point we left it there. Later at that night around at 11:30 PM i received call from their delivery guy saying that they are here to deliver the order. We refused to take it and we did not even step out of our home since it is already agreed up on cancellation. Later that night they marked order as delivered and told us they can still provide the refund.
Now, after talking for 2days they are saying we received the order hence they cannot refund since it is marked as delivered
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    Lapinoz, Madinaguda , Hyderabad
    India
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