sir,
I went acer service centre(address:dotcom,aa-115,shanti colony,anna nagar,chennai-40) primarily for bluetooth issues and speaker problems. they solve the speaker problems but bluetooth remain unsolved.I visited the service centre again,they solved bluetooth issues and created altogether new issues in my laptop,i.e, screen and displays problem.For that i goes again to the same service centre and they did something,taking long duration of delivering.Within an hour o[censored]sing my laptop the same problem persists.Again, i went there, they told the motherboard need to be replaced.and the reason of being facing the problem of screen and display is nothing but the motherboard!!.,that need to be replaced.For the same reason, i went there for four times with complaint numbers:56396,51635,41980 and 7999.AND the same problem came again and again!!...Moreover, the service people have taken two or more weeks to solve any issues.they are very late to solve the issues and deliver on time!.
The service people are not replacing the mother boar,even if my laptop is under warranty, giving excuses that are out of our understanding.
Hope you understand my requisites and do the immediate steps so as not to force me to go beyond!!! Was this information helpful? |
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