Reliance Communications Limited — Wrong Laptop Details.

Hi, Recently i visited Reliance Digital Showroom at HSR Layout, Bengaluru. I saw Lenovo Laptop with the following description Intel i3 processor, 4GB RAM, 1TB HDD, Windows 8 OS at price of 36490/-. I expressed my desire to buy the laptop and proceeded to make the payment. Then the reliance representative told that he will check the stock and come back. I waited for some time and came to know that, it is out of stock. However, the reliance representative committed that, if i make payment now, he will deliver the laptop tomorrow by 2.30PM. Since i was very keen in buying the laptop, i went ahead and made payment and told him to be ready with Laptop for tomorrows delivery. I opted for 6 month EMI option which costed me 599/- processing fee. The next day, i visited the showroom at 4.15 PM to collect the Laptop and found the Laptop ready for delivery. One of the other representative started to unpack the Laptop package and turned on the Laptop. I started verifying the Laptop and saw that, the Laptop was having ONLY 500 GB HDD and when i asked about this, the Reliance Representative started saying that, this particular model of Lenovo Laptop comes with 500 GB HDD. But i argued that, Yesterday when i saw the Laptop description, it was saying 1TB HDD and i want the same laptop as i have already made the payment for the same. However, the reliance person started saying that, that was printing mistake and Laptop doesn't comes with 1 TB HDD. I got angry and demanded for refund. The Reliance manager spoke to me and told me to look for other Company Laptop's which i refused clearly and told him that i was very keen on buying Lenovo Laptops only. The Manager was trying to convince me to buy other Laptops. But i refused and told him to refund the amount. Then Manager came with idea of giving additional 500 GB External HDD along with Laptop for the same price. And i compromised for the same. But he told me that he will check with higher authorities to see if that can be issued or not. The above process lasted for 2 hours and i started getting frustrated at the time taken by them to resolve this issue. They made me to wait for 2 hours and finally told that they will refund the amount. I got written letter confirmation from Manager regarding refund and left the place. The amount got refunded to my credit card after 10 DAYS. But however, since i opted for 6 month EMI's, the reliance digital didn't refunded EMI Processing fee of 599/-. Can i file case against Reliance Digital for the frustration and mental harassment they have caused me? Regards, Shivashankar Burge