Larsen & Toubro Infotech [L&t] — Not received the reimbursement from Insurance company - Medi Assist-Oriental Insurance

Hi Team,

I am working in Larsen and Toubro Infotech company and have a policy “124800/48/2021/879_Ex” from “Oriental Insurance” from Medi Assist.

I have applied for the maternity reimbursement claim for my spouse on 23rd August and claim got approved on 26th August and status changed to ready for payment . However I have not received the amount still and 1 month is completed now.

I have contacted the MediAssist team(front end team of insurer) and they are saying always as wait for 6-7 days and again wait for 2-3 days. Could you please take this as complaint and take the necessary actions.

Please find my details as below.

LTI Employee ID:10680458

Name: Praful Kusugalla

Spouse Name: Ashwini Motannanavar

Policy No: 124800/48/2021/879_Ex

Claim Number: 25610277

Tracking Number: H[protected]