[Resolved]  Latestone.com — Damage vr headset received

Address:Bharuch, Gujarat, 392015

Our order no : lo5130366, - universal india's best vr headset control virtual reality 3d glasses headset vr box (Black with white).
I am received tomorrow but your supplied vr headset was damaged (Via - logistic services).

So please provide me new universal india's best vr headset control virtual reality 3d glasses headset vr box (Black with white). As soon as possible.
Was this information helpful?
No (0)
Yes (0)
Jul 1, 2017
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
May 29, 2017
gulafsha malik's response
I am not satisfied for your product
May 30, 2017
Vinay120's response
Transaction Id is [protected].
Verified Support
May 31, 2017
LatestOne.com Customer Care's response
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
Complaint comments 

Comments

Yesterday I was trying to buy a watch in latestone.com site, the payment successful and no acknowledgement about product not even mail.error message showing after payment. Money lost from my account. When I trying to contact them no response from their side. They not even handling online complaint facility.

LatestOne.com Customer Care's response, Jun 1, 2017
Verified Support
Hi, please share your registered email id and phone number sir
Please cancel my order LO5186642 because i don't need that product unfortunately placed by me so please cancel my order.
product id: LO5186642
LatestOne.com Customer Care's response, Jun 6, 2017
Verified Support
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
[protected]
LatestOne.com Customer Care's response, Jun 6, 2017
Verified Support
Hi Share your exact concern. We'll sort it for you Thank You
When i opened box mobile cover inside is broken. Order no . Awb #[protected].my name is showkat ahmad dar r/o . Sonwar bagh srinagar kashmir near woodlands house school tel . No . [protected].
LatestOne.com Customer Care's response, Jun 6, 2017
Verified Support
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LatestOne.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1678
    Pending
    0
    Resolved
    1523
    LatestOne.com Phone
    +91 40 6713 8879
    LatestOne.com Address
    Road Number 12, Banjara Hills, Telangana, Hyderabad, Andhra Pradesh, India - 500034
    View all LatestOne.com contact information