[Resolved] Latestone.com — Damaged Product Received

Nish007

from Muzaffarpur, Bihar

Address:

Lucknow, Uttar Pradesh

Honorable Forum, I just want your help to resolve such dramatic online shopping issue wherein i had purchased 01 back cover of my mobile (Xperia M2) @ 450 Rs From LatestOne.com on 1st of Aug'15, which was received in damaged condition so I logged a complaint on the portal of LatestOne.com for the same & they ensured that I would be receiving the resolution within a week (Complaint Number -826369) but neither resolution received nor anybody contacted, it seems very pathetic customer support. Even I've reopened the complaint & once again I got same revert that someone will pick up the damage product, then they will process the refund procedure. It's not just the matter of Money it's the harassment of consumer rights therfore I request this forum take a strict action against such pathetic online shopping sites & also provide me the judgement. R's Nishant Verma [protected]

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Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2015

LatestOne.com Customer Care's response Apologies for the inconvenience caused. We have escalated the issue with the concerned team & you will soon get a response from our side. Thank You

Verified Support

Sep 22, 2015

LatestOne.com Customer Care's response "" AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You "