[Resolved]  Latestone.com — defected watch

Address:Gurgaon, Haryana, 122016
Website:latestone.com

I would like to inform that i am your new customer and first time ordered a watch but when i received today at my mail address it was broken from chain lock side and mirror is not fixed properly so i will request you to kindly change it as soon as possible by end of the day or refund the money in the same mode of payment.
I never realized that you latestone.com deals with customer in such way and place the broken and not in order way if customers order something on website. I am really pissed off at the same time when i received from mr ranjit singh (Delivery man).
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Apr 3, 2018
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2018
LatestOne.com Customer Care's response
Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
Complaint comments 

Comments

Please cancel my order #L08256009 bcoz my i dont need that product unfortunatly pressed by my brother so please cancle my order sir
product id: #L08256009

LatestOne.com Customer Care's response, Mar 2, 2018
Verified Support
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
I dont like this nd not suitable for self
LatestOne.com Customer Care's response, Mar 6, 2018
Verified Support
Sorry for the inconvenience."Kindly give your order id, the order id starts with LO or SO, so that we can check the further details in our database
Thank you."

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