[Resolved]  Latestone.com — he refused his promises about replacement of their compani's items

Address:Jodhpur, Rajasthan, 342011

Sir i ordered a petron headphone through latest one online shopping app and the time of return or replacing the item was within 10 days. I tried thier hepldesk number bt not talked than i mailed to their email i'd with my order number within 10 days and then they told that call them to their help desk number and told that " sir the time period of return or replacing items is over now i'cant help you... I have the proof that i send him mail or tried for phone call..
Sir type of cheating done by latest one company so please i request you to help a normal civilian to get support by consumer forum platform...
Was this information helpful?
No (0)
Yes (0)
Apr 20, 2018
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
LatestOne.com Customer Care's response
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
Complaint comments 

Comments

I buy from this website 1charger 2, 3days work properly Bt now working very slow I dont want Pls giv my money bck
LatestOne.com Customer Care's response, Mar 22, 2018
Verified Support
"Kindly give your order id, the order id starts with LO or SO, so that we can check the further details in our database
Thank you."
Name .. RAMSANI R KANOJIA
Room No 003 sanskruti APT near old post office OPP ganesh mandir veer Savarkar MARG virar East ( 401303 )
Mob num ..[protected]
LatestOne.com Customer Care's response, Mar 23, 2018
Verified Support
Hi we request you to elaborate on your concern so that we can look into it and assist you further.Thank You
Plsssss give me new product

LatestOne.com Customer Care's response, Mar 27, 2018
Verified Support
Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LatestOne.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1678
    Pending
    0
    Resolved
    1523
    LatestOne.com Phone
    +91 40 6713 8879
    LatestOne.com Address
    Road Number 12, Banjara Hills, Telangana, Hyderabad, Andhra Pradesh, India - 500034
    View all LatestOne.com contact information