Latestone.com — no shipment details/order sl3241248 unable to track/amount deducted from my bank

Address:

LatestOne Head Office Address: Palred Online Technologies Pvt Ltd, Road Number 12, Banjara Hills, Hyderabad, Telangana, 500034

I placed order yesterday and my order number is sl3241248.

I paid for the product by making online payment.

I also received message stating that the shipment confirmation will be sent soon from latest one. Please find attached for the message which i received.

I also tried to contact you via contact us but i am unable to create ticket.

Kindly send me more updates to track my order sl3241248 and revert back asap regarding when the product will be delivered.

I am unable to contact them via mail/phone number.

Please help me on this issue