[Resolved]  Latestone.com — Phone case lo3130267

Address:	Hyderabad, Andhra Pradesh, 560072
Website:	latestone.com

Bought a phone case for rs.269/- for my moto g4 plus. My mistake i ordered for moto g4. Suddenly realizing after payment, i tried to call the customer care for order change. No answer. I mailed them about the change. Ticket was raised. Ok now i got the product. For rs. 269/-, i received a fully scratched product which looked just as a used product. I'm trying to call them again for the return and refund process. Mailed them. But the reply: earlier ticket is still pending. So cannot raise another one. I called them. But no answer. Again i called the number which is provided in the site. Some person received and without listening to what im saying, he hung the call saying this is reception, call after 10min. Tried again ater 10min. No answer. I need to return their product and want a refund.