[Resolved] Latestone.com — Product has been not reached or nor got refund

S

shahjalpa

from Rajkot, Gujarat

Address:	Hyderabad, Andhra Pradesh, 500034
Website:	LatestOne.com

I have ordered a flip cover of apple i phone 6 plus cost of 499 on the date of 15-11-15 from latestOne.com. they have confirmed the order (nu - SO1020778) by email and rs 499 has been deducted by my account. it has been more than 1 month neither i got the product nor they have refunded money to the account. copy of order: On Sunday, 15 November 2015 8:00 PM, "[protected]@latestone.com" wrote: logo Dear Dr.sanket shah, Thank you for your purchase! Below is a confirmation of your order. Order Information Order Number: SO1020778 Name: Dr.sanket shah Order Date: [protected] Payment Information Payment Method: CCAVENUE Payment Amount: Rs. 499.00 Shipping Information Destination: Dr.sanket shah Department of medicine, Kasturba Hospital, Manipal Udupi, KARNATAKA 576104 Method: Delhivery Order Items Quantity Price Total Apple iPhone 6 Plus Flip Cover Dark Brown with Card slot Retro Designed by PTron Apple iPhone 6 Plus Flip Cover Dark Brown with Card slot Retro Designed by PTron 1 Rs. 499.00 Rs. 499.00 Order Summary Sub Total Rs. 499.00 Shipping and Handling Free Tax Rs. 0.00 Total Rs. 499.00 Thank you, The LatestOne Team For Any Queries ContactUs Visit us at: www.latestone.com Reply Reply to All Forward More i'm requesting for refund mob nu : [protected]

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Complaint marked as Resolved

Verified Support

Dec 17, 2015

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

Verified Support

Dec 18, 2015

LatestOne.com Customer Care's response Hi we have initiated refund for you kindly wait for 9 working days

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Comments

V

viju556

from Mumbai, Maharashtra

I have ordered an earphone worth Rs.299 by online payment mode.but i didn't receive my order till 20 to 21 days, , when i contacted customer care she told that my order id is wrongly updated, so i told her to cancel the order and she cancelled it, but till date i have not received my refund.i have placed my order on 18 dec 2015 and now its 1 month and still i have not received my refund.here are some details regarding my order.

Order Information
Order Number: SO1181769
Name: Vijay yadav
Order Date: [protected]
Payment Information
Payment Method: Online Payment
Amount: Rs. 299.00
Shipping Information
Destination:
Vijay yadav
H/6, jai bharat housing society, sunderbaug, kamani, kurlawest
Mumbai, MAHARASHTRA 400070
Method: Delhivery
Tracking#: [protected]
Ship Date: 18/12/15
Order Items
Quantity Price Total
Samsung Galaxy S6 Handsfree In Ear Stereo Headset with Mic Voice Control White Samsung Galaxy S6 Handsfree In Ear Stereo Headset with Mic Voice Control White 1 Rs. 299.00 Rs. 299.00
Please go into the matter and resolve it as early as possible.

Reply

V

viju556

from Mumbai, Maharashtra

I have ordered an earphone worth Rs.299 by online payment mode.but i didn't receive my order till 20 to 21 days, , when i contacted customer care she told that my order id is wrongly updated, so i told her to cancel the order and she cancelled it, but till date i have not received my refund.i have placed my order on 18 dec 2015 and now its 1 month and still i have not received my refund.here are some details regarding my order.

Order Information
Order Number: SO1181769
Name: Vijay yadav
Order Date: [protected]
Payment Information
Payment Method: Online Payment
Amount: Rs. 299.00
Shipping Information
Destination:
Vijay yadav
H/6, jai bharat housing society, sunderbaug, kamani, kurlawest
Mumbai, MAHARASHTRA 400070
Method: Delhivery
Tracking#: [protected]
Ship Date: 18/12/15
Order Items
Quantity Price Total
Samsung Galaxy S6 Handsfree In Ear Stereo Headset with Mic Voice Control White Samsung Galaxy S6 Handsfree In Ear Stereo Headset with Mic Voice Control White 1 Rs. 299.00 Rs. 299.00
Please go into the matter and resolve it as early as possible.

[Resolved] Latestone.com — Product has been not reached or nor got refund

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