[Resolved] Latestone.com — Refund of money

raj.rathi0302

from Ahmedabad, Gujarat

Address:	Hyderabad, Andhra Pradesh, 500034
Website:	www.latestone.com

My name is Rajesh Kishan Rathi.
My contact number:- +91-[protected]

Below is the Details of Good and Merchant.

Order date:- 24-Dec-2015
Order Id:- SO1211943
VAT/TIN:- [protected]
Description of Goods:- Bluetooth Wearable Smart Watch for Smartphones IOS
Android (Black)

Name of the seller:- Parled Online Technologies Pvt. Ltd.
Road No: 12, Banjara Hills
Plot No: 2, 8-2-703/2/B,
Hyderabad, Telengaga - 500034 IND Tel :- [protected]

I have ordered one smart watch from LatestOne.com.
I request them to pick up back from my door. After 2 week they have picked up the parcel and assured me that, they will refund my money back in next 3 days once they will get parcel.
Cost of watch was Rs1599.
Whenever i call there customer care number it always show all our user are busy and call get disconnected automatically after 2 mins and 32 sec. Just after first ring IVR start and no response.

I have file a complain on there website also but i haven't got any any call from there end till date.

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Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you