[Resolved]  Latestone.com — repeated delivery of defect piece

Address:713343

Hello..

Are you people kidding with customers?

I dont have work or what? At first customer purchase via latest one and after that keep mailing you for the defect piece. Again I recieved today defect piece in exchange of the first one.. At first there is connectivity problem and now there is starting problem.. Recieved the old one, charging code is of other color and earphone is of other color. What the hell you are doing..Please solve this problem as soon as possible and stop cheating with customers.. Enclosing the proves please check out the attachment.

Thanks..

Vishal Soni

[protected]
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Aug 2, 2018
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Jul 02, 2018
Updated by vishal5942
Hello..

Are you people kidding with customers? 

I dont have work or what? At first customer purchase via latest one and after that keep mailing you for the defect piece. Again I recieved the defect piece.. At first there is connectivity problem and now there is starting problem.. Recieved the old one, charging code is of other color and earphone is of other color. What the hell you are doing..Please solve this problem as soon as possible and stop cheating with customers.. Enclosing the proves please check out the attachment. 

Thanks..

Vishal Soni

[protected]

Verified Support
Jul 02, 2018
LatestOne.com Customer Care's response
Hi, Apologies for the inconvenience created. Kindly give your order id, the order id starts with LO or SO or MS, so that we can check the further details in our database
Complaint comments 

Comments

Order Id: RP01-LO8647876

LatestOne.com Customer Care's response, Jul 3, 2018
Verified Support
 We're on it! You can expect an update on this over the phone or via email shortly. Thanks for your patience.
Hello, i have received xmate Aura, mini Bluetooth headset, but it is not audible when i talk to anybody, kindly solve the problem. if there is no solution then exchange it with new one.
order no. LO9151801
LatestOne.com Customer Care's response, Jul 19, 2018
Verified Support
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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