[Resolved] Latestone.com — Samsung Galaxy Note 3 Flip Cover Stand Wallet with Card Slot | |||||
Seller - Paired Online Technologies Pvt. Ltd. Dwarka Sec. 28 Ph.2 New delhi 110077 Purchaser - Kumkum Kakar ( [protected]), B-94, Trinity Towers DLF Ph. V Gurgaon.122002. Order Date[protected]. Regret to say that the product turned out to be of very poor quality and came unstuck in a week's use. Spoke to the Customer Service Guy on Tel. no. [protected] today i.e. 06.11.2016, who citing the Return policy refused any redressal. On not being satisfied, a call from the senior was promised which has not materialized. My basic grievance is that the product supplied is of very poor quality which did not last beyond a week. This reflects poorly on you online site. Was this information helpful? | |||||
Dec 10, 2016 Complaint marked as Resolved LatestOne.com customer support has been notified about the posted complaint. Verified Support Nov 08, 2016 LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
Verified Support Nov 09, 2016 LatestOne.com Customer Care's response Hi sorry to inform you according to our terms and conditions, we cannot assign refund and replacement, for reference kindly go through our website link http://www.latestone.com/cancellation-refund
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