[Resolved]  Latestone.com — Technically not suitable item

Address:Ahmedabad, Gujarat

As per the order details below: MA634961, 08/08/15, Picked Up by 3PL, [protected], Rs. 199.00 The item (redmi2 flip cover) supplied design is not found align with redmi 2 phone for front and back direction. In front it is covering the top cut (mic) The back part of cover is not properly align with camera, flash light and speaker. Hence request to change the product with technically suitable one. As I already sent you the images for the concern I raised, but till now I had not received the suitable reply from your side. hence once again I request you to resolve the matter earliest. Find the attached images as per your mail received regarding Technically not fit [#499749]. The imge_xxxxx15 shows the front end with Redmi2 and Cover The imge_xxxxx18 shows theback end with Redmi2 and Cover The imge_xxxxx20 shows the 2way layout of Camera with cover. After repeatedly submitting the mail... Nobody reply and contact... It seems that They had cheated me...
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Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2015
LatestOne.com Customer Care's response
Apologies for the inconvenience caused. We have escalated the issue with the concerned team & you will soon get a response from our side. Thank You
Verified Support
Sep 12, 2015
LatestOne.com Customer Care's response
""" AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You "
Complaint comments 

Comments

Upto how long should I wait...as it is near about a month...Are u seriously planning to resolve it...or just giving me a lollypop...as you are doing since these many days...Else I have to really think to attempt a serious action...for the fraud as you are making against your innocent customer...

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