[Resolved] Latestone.com — xmate aura bluetooth headset

Thyagusandy

from Talcher, Odisha

Address:	Chennai, Tamil Nadu, 189737853803
Website:	Www.latestone.com

I ordered this product on 19/6/18 and it deleverd to on 22/6/18. When received i was very happy and also very eager to use it but after opening the box i saw that the product is damaged and broken then immediately i called the delivery man and asked him, he told me to give a complaint to customer care, so on the spot i gave a complaint but still now no response. I feel very bad about your customer service. Please give me a new product or refund my money as soon as possible

+2 photos

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Jul 30, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

LatestOne.com Customer Care's response We're on it! You can expect an update on this over the phone or via email shortly. Thanks for your patience.

Jun 29, 2018

Updated by Thyagusandy I have received your reply and this is product I received and I have send many photos but it is not marking as right symbol it is showing only wrong symbol i don't know why. If you can provide me a new one pls provide otherwise i will throw it out because no other way thank you

Verified Support

Jun 29, 2018

LatestOne.com Customer Care's response We tried calling you but couldn't breeze through. Please share an alternate number or suitable time to get in touch with you.