[Resolved] Latestone.com — xmate in ear wireless bluetooth headphones

[Resolved] Latestone.com — xmate in ear wireless bluetooth headphones

B Benita Nazareth from Mumbai, Maharashtra

I had ordered xmate inear wireless bluetooth headset from latestone.com But to my disappointment i have receievd a faulty used product. The headphones do not have charging and is not even getting charge. The product is just waste. I have mailed the customer care about the same and no response was received from them. So i request you to kindly take back the faulty product and refund the amount asap. Was this information helpful? No (0) Yes (0)
Mar 30, 2018 Complaint marked as Resolved LatestOne.com customer support has been notified about the posted complaint. Feb 19, 2018 Dixit Sheldiya's response Do not charge this smart watch Verified Support Feb 26, 2018 LatestOne.com Customer Care's response Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You. Mar 03, 2018 Updated by Benita Nazareth Your customer care dropped me a mail to courier them back the product that too the expense are to be payed by me... And to add on it it should be returned 4 days after the product ia delivered...but what should i do if you guys took time to reply to my mail?? And y should i bear the expenses for the courier
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